Profile

HISTORY

Bromo Tour Bureau was established on the 10th of April 2012 by Ali Usman, S.Pd, an official tour guide (License: P2T/29/10.05/3/01/III/2012) of East Java province, Indonesia. Its establishment is based on the perception, vision and mission, namely to involve, maintain and maximize the existence of all tourist components, proponents, and tourist customers. The universal concept that has become its main concern is increasing the flow of tourist customers and develop tourist destinations. In order to achieve this ideal purpose there should be uniformity and harmony in the minds, the statements, and actions of all the partners involved.

Bromo Tour Bureau

Bromo Tour Bureau is a private and an independent tour organizer which is characteristically social business. It means all the activities that it organizes are social, but the impacts are business.
The main objectives of the tour organizer include sales, promotion, and marketing with such activities as creating market, promoting and selling all kinds of tourism products.

Additionally, it also serves as a mediator which mediates between sellers and buyers to meet in a familiar situation based on mutual interests and benefits as well as solid cooperation.
Bromo Tour Bureau is dedicated to providing its customers with the highest quality of products and services. A wide array of products are available.
In operating its businesses the Bromo Tour Bureau creates Cooperation & Joint/ Integrated promotion by involving all the tourist components. All is implemented in an atmosphere and spirit of brotherhood.

MISSION

With a motto: 'Bromo Tour Bureau is the only TOUR BUREAU for you to trust.', Bromo Tour Bureau ensures that every client is well served. Bromo Tour Bureau has a moral responsibility to create a tourism business atmosphere which runs on a right and proper tracks, away of all the possible improper competitions which not only create losses for the tourist business practitioners but also for the customers.
The company’s mission is to increase the customers’ degree of satisfaction through fast, good, professional and qualified service. To support this mission the company holds a continuous and sustained training and education to all its staff. Indeed, it is through human resource development that the quality of service can be achieved.
In implementing the mission, we have a commitment to give an excellent quality of service for the customers’ satisfaction. We all work in a team, and give way to every individual to work professionally, ethically, and rationally on their duty. Beside being profit-oriented the company is also social in nature and culture.